EU Returns Duty Recovery & the €3 Levy
Since July 2026, EU e-commerce returns face a €3 fixed duty on low-value parcels. Learn what changed, what you can recover, and how to build audit-ready evidence packs at scale.
Read the full guide →Insights & Resources
Guides, tools and articles to help you understand duty and VAT recovery on international returns and re-exports.
Interactive Tools
Eligibility Check
Answer 7 quick questions to find out if your business qualifies for duty and VAT recovery.
Recovery Potential Calculator
Estimate your annual duty and VAT recovery potential based on your returns volume and sourcing.
Recovery Audit
Submit your data for a 3-year historical audit covering RGR, Customs Drawback, and overpayments.
Guides & Articles
Customs Duty Drawback: Recovering Duty on Re-Exports
Most UK importers know about RGR. Far fewer are aware that duty paid on re-exported goods can also be recovered through Customs Drawback. This guide covers every route.
Read the full guide →Returned Goods Relief (RGR) Explained
International returns are one of the most overlooked sources of recoverable duty and VAT. This guide explains RGR in full: eligibility, evidence, process, and how to build a compliant recovery lane.
Read the full guide →MRN Matching: Why It Matters
The Movement Reference Number is the single most important data point in any RGR or Drawback claim. Without it, claims fail. Here is how to solve the matching problem at scale.
Read the full guide →Evidence Packs: What HMRC Expects
A duty recovery claim is only as strong as the evidence behind it. Learn what HMRC requires for RGR and Drawback claims, and how to build a defensible evidence pack.
Read the full guide →Ready to explore your recovery potential?
Start with the eligibility check or talk to a specialist.