How it works
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1. Free Audit & Opportunity Assessment
Book a free audit and we’ll review your historical import, export, and returns data. We identify every opportunity to recover duty and VAT through the Returned Goods Relief (RGR) scheme.
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2. Customs Declarations & RGR Claims
We file accurate customs declarations and RGR claims via HMRC’s CDS system, linking each return to its original export. Our expertise ensures every eligible claim is processed and compliant.
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3. Data Integration & Returns Setup
We integrate with your e-commerce and shipping systems to automate returns data collection. Our team configures your returns process for compliance and efficiency.
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4. Returns Processing & Compliance
Customers initiate and track returns through your dedicated Meridian portal. We handle every return, ensuring all customs, RGR, and data requirements are met.
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5. Reporting & Financial Recovery
You receive clear reports on recovered duty and VAT, return trends, and compliance status so you see the direct financial impact and ongoing value of our service.