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Partners

Use Meridian as your compliance layer

Whether you run returns logistics or advise on customs compliance, Meridian gives you the infrastructure to offer duty and VAT recovery as a value-added service to your clients.

Two partner models. One compliance engine.

Each model is designed for a different role in the supply chain. Both get access to the same compliance infrastructure powered by the Meridian Compliance Engine.

3PL Partners

Fulfilment centres and returns hubs

You run logistics and intake. Meridian runs the compliance workflow. Your clients get duty and VAT recovery without changing their operations.

  • Standardised intake evidence capture (photos, grading, scan events)
  • Site-filtered queues for multi-warehouse operations
  • Shared reporting: your clients see recovery value and compliance health
  • Dedicated onboarding and account management
Broker Partners

Customs brokers and trade advisors

Merchants and clients can invite their broker into the Meridian platform with subscription-based access. Brokers get structured evidence, scalable exception handling, and audit-ready documentation across their client base.

  • Invited by merchants or clients, with access tied to their subscription
  • Role-scoped views: see only the workspaces you are authorised for
  • Structured evidence packs and exception queues across multiple clients
  • Compliance-grade audit trails for every case you touch
Platform status: Early access

The Meridian platform is not publicly launched. Partner and broker access is configured during onboarding. Managed compliance services are live now. Platform self-service is available via early access only.

Partner workflow

Clear responsibilities. One joined-up process.

01
Discovery and fit check

We align on your client profile, data fields, and responsibilities before anything starts.

02
Onboard the partner lane

Intake standards, evidence capture SOPs, and platform access configured for your team.

03
Compliance workflow

Meridian links returns to export references, manages exceptions, and prepares filing datasets.

04
Reporting and outcomes

Transparent reporting for you and your clients: recovery value, exceptions, and compliance health.

Why partner

A scalable add-on that strengthens retention

Most retailers are losing money on duty and VAT when returns re-enter the UK. Partners who can solve that become harder to replace.

Add a new revenue line

Offer duty and VAT recovery as a premium add-on without building an in-house customs team.

Keep the client relationship

You run logistics or advisory. Meridian runs compliance. Your clients get a single, joined-up experience.

Operationally simple

Standardised intake and exception workflows reduce rework and make performance measurable.

Compliance-grade delivery

Evidence trails, audit logs, and structured workflows designed for defensible HMRC submissions.

Meridian platform 3PL intake queue showing site-filtered returns, condition grading, and exception tracking
Partner view: Intake & Tracking

Site-filtered intake queues, grading, photo capture, and exceptions built for warehouse teams and partner operators.

Next step

Ready to explore a partner lane?

We will walk through your client flow, define the intake or advisory standards, and show how the Compliance Hub supports exceptions and reporting for your clients.