Use Meridian as your compliance layer
Offer duty and VAT recovery as a value added service to your e-commerce clients. You run logistics and intake. Meridian runs the compliance workflow, powered by our Compliance Hub.
Designed for fulfilment centres, returns hubs, and 3PLs supporting UK retailers with international returns.
A scalable add on that strengthens retention
Most retailers are losing money on duty and VAT when returns re-enter the UK. Partners who can solve this become harder to replace.
Add a new revenue line
Offer duty and VAT recovery as a premium add on without building an in house customs team.
Keep the client relationship
You run logistics and intake. Meridian runs compliance. Your clients get a single, joined up experience.
Operationally simple
Standardised intake and exception workflows reduce rework and make performance measurable.
Compliance grade delivery
Evidence trails, audit logs, and structured workflows designed for defensible submissions.
Clear responsibilities. One joined up process.
The Compliance Hub keeps the operational pieces tight: intake evidence, exceptions, matching, and reporting without slowing your warehouse.
We align data fields, intake standards, and responsibilities across your warehouse team and Meridian operators.
Your team receives, grades, and photographs returns using a consistent, platform led workflow.
Meridian links returns to export references, manages exceptions, and prepares the filing dataset.
We manage the compliance process end to end and provide transparent reporting for you and your clients.
Site filtered intake queues, grading, photo capture, and exceptions built for warehouse teams.
What the partner lane looks like
These are real screens from the Compliance Hub showing the partner workflow: intake, exceptions, matching, and client reporting.
3PL intake and tracking
Your warehouse team captures intake events, grading, and photos with site filtering and clear queues.
- Site filtered intake for multi warehouse operations
- Queue visibility: received, graded, photos done, and exceptions
- Standardised data capture to reduce downstream claim failures
Exception reporting
Flag issues in real time so nothing gets lost in email threads or spreadsheets.
- Structured exception types and severity
- Clear ownership and escalation paths
- Creates an auditable decision trail for every case
Matching engine (Meridian operated)
Meridian runs the compliance workflow, matching returns to export references and preparing filings.
- Work queues for unmatched vs matched cases
- Search by Order ID, MRN, or client
- Export datasets and outcome reporting
Client reporting dashboard
Your clients see recovery value, compliance transparency, and finance ready reporting.
- Executive snapshot: recovered vs pending, cases, and exceptions
- Compliance transparency: evidence completion and exception visibility
- Finance ROI panel with downloadable finance pack
Ready to explore a partner lane?
We'll walk through your warehouse flow, define the intake evidence standards, and show how the Compliance Hub supports exceptions and reporting for your clients.