Request platform access
Run duty & VAT recovery in-house with compliance-grade infrastructure. MRN matching, audit-ready evidence packs, exception handling, and immutable audit logs — all in one platform.
Early access only. Platform pricing is on request. We do not promise HMRC timelines.
Apply for Early Access
Complete the form below and our team will assess your fit, recommend a delivery mode, and provide a clear onboarding plan within 1–2 business days.
The Meridian platform automates MRN matching, evidence assembly, and exception handling — so your team focuses on operations, not customs paperwork.
What you'll receive
- Eligibility assessment and recommended delivery mode (managed vs platform)
- Data requirements checklist covering MRNs, order linkage, and evidence standards
- Lane readiness review for UK, EU, and upcoming USA coverage
- Structured onboarding plan with clear milestones and next steps
We respond within 1–2 business days.
Compliance Infrastructure for Duty Recovery
The MCE focuses on the parts that make or break recovery: linkage, evidence completeness, exception handling, and a defensible audit trail.
Audit-ready evidence packs
Checklist-driven packs designed to be defensible: documents, linkage logic, and intake evidence in one place.
Multi-layer MRN matching
Three-layer matching with a structured exception queue so eligible cases are either matched or documented as unresolvable.
Claim packs and exports
Finance-ready exports and structured packs for filing workflows, with consistent fields and versioning.
Immutable audit logs
Every action timestamped and traceable. Designed for compliance-grade operations and audit readiness.
Eight-role access control
System Admin, Operator, Approver, Merchant Admin, Merchant Operator, Broker Collaborator, 3PL Operator, and Viewer. Workspace isolation and permission gating.
Multi-jurisdiction coverage
UK and EU lanes supported today. USA coming soon. Each lane has its own currency reporting and authority-specific filing controls.
Role-Based Views for Every Stakeholder
MRN matching engine
Link return cases to export MRNs at scale with a structured work queue.
- Search by Order ID, MRN, or client
- Clear unmatched to matched workflow with match rate visibility
- Operator actions: link MRN, export datasets, refresh queues
3PL intake and exception control
Built for warehouse teams: intake queues, condition grading, and exception reporting.
- Site-filtered intake queues for multi-warehouse operations
- Structured exception types with clear ownership
- Standardised data capture to reduce downstream claim failures
From Data Import to Ongoing Compliance Management
The MCE handles the full lifecycle: data import, automated processing, compliance checks, refund calculation, regulatory filing, and ongoing returns management.
Compliance workflow: Data Import → Automated Processing → Compliance Checks → Refund Calculation → Regulatory Filing → Ongoing Management
Built for Teams Managing Recovery In-House
In-house compliance teams
Operations and finance teams who want to run recovery internally with clear controls, audit trails, and reporting.
Customs brokers
Broker teams who need structured evidence, scalable exception handling, and audit-ready documentation across clients.
3PL and fulfilment operators
Fulfilment centres and returns hubs who need a standardised intake workflow and a joined-up compliance lane.
If you want Meridian to run the workflow end to end, explore our Managed Compliance Hub.